PRIVACY POLICY

Last updated: 28/03/26

This Privacy Policy explains how Wholemeopathy Ltd (“we”, “us”, or “our”) collects, uses, and protects your personal data when you visit our website.

1. Who We Are

Wholemeopathy Ltd is the data controller responsible for your personal data.
If you have any questions, please contact us at:
Email: hello@wholemeopathy.com
Address: 86-90 Paul Street, London, United Kingdom, EC2A 4NE

2. What Data We Collect

We may collect and process the following data:

Personal identification data: Name, email address, phone number (if you submit a form)
Technical data: IP address, browser type, device information
Usage data: Pages visited, time spent on site, interactions
Marketing data: Preferences in receiving marketing communications

3. How We Collect Your Data

We collect data through:

Contact forms or newsletter sign-ups
Cookies and tracking technologies
Direct interactions (e.g., email enquiries)

4. How We Use Your Data

We use your data to:

Respond to enquiries
Provide and improve our website
Send marketing communications (only where consent is given)
Analyse website usage
Comply with legal obligations

5. Legal Basis for Processing

Under UK data protection law, we rely on:

Consent– when you opt in to marketing
Legitimate interests– to improve our services and website
Legal obligation– where required by law
Contract– where processing is necessary to fulfil a request

6. Cookies

We use cookies to enhance your experience. These may include:

Essential cookies (required for the site to function)
Analytics cookies (to understand user behaviour)
Marketing cookies (if applicable)

You can manage cookie preferences through your browser settings.

7. Data Sharing

We do not sell your personal data. We may share it with:

Service providers (e.g., hosting, analytics)
Legal authorities if required
Third-party tools necessary to operate our website

All third parties are required to respect the security of your data.

8. Data Retention

We retain personal data only as long as necessary for the purposes we collected it, including legal and reporting requirements.

9. Your Rights

Under UK data protection law, you have the right to:

Access your personal data
Request correction of inaccurate data
Request erasure (“right to be forgotten”)
Restrict processing
Object to processing
Data portability

To exercise your rights, contact us at hello@wholemeopathy.com.

10. Data Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse.

11. Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy practices.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Please check this page periodically for updates.

13. Complaints

If you are unhappy with how we handle your data, you can contact the UK supervisory authority:

Information Commissioner’s Office (ICO)
Website: https://www.ico.org.uk